Location: Uddingston

Emtec Facility Services is a leading provider of comprehensive facility management solutions. From installations to ongoing maintenance, we ensure that our clients' facilities operate seamlessly. Our commitment to planned preventative maintenance and 24/7 reactive support guarantees the reliability and longevity of every installation.

We are on the lookout for a skilled Facilities Helpdesk Administrator to join our welcoming team at our Uddingston HQ. In this role, you’ll provide essential administrative support and be a vital part of ensuring our busy helpdesk runs smoothly and efficiently.

This is a fully Office based role.

Hours of work are Monday to Thursday 8-4:30 and Friday 8-3:30.

What You'll be Doing

• Support the Senior Resource Coordinator, providing quality administrative support and working on the Helpdesk
• Respond to calls and provide updates to clients
• Issue purchase orders to engineers and subcontractors
• Raising jobs from incoming emails ensuring compliance with all SLA requirements
• Update planners for site visits and keep clients informed
• Update and Upload reports

What We're Looking For

• Prior administrative experience in a fast-paced environment ideally within a facilities management setting.
• Strong organisational skills with a logical approach
• Excellent attention to detail
• Proficient computer skills and comfortable with the Microsoft Office Package
• Communicates confidently and effectively both verbally and in writing.
• Demonstrates a willingness to learn

Our Benefits

• Competitive Salary: based on experience
• Generous Holidays: 33 days of holiday (inclusive of public holidays), increasing with length of service.
• Holiday Purchase Scheme: Additional flexibility to suit your needs.
• Contributory Pension Scheme: Secure your future with our contributory pension plan.
• Life Assurance: Peace of mind for you and your family.
• Development Opportunities: Excellent training and support for career growth.
• Wellness Support: Access to our Employee Assistance Programme and wellness portal.
• Exclusive Discounts: Benefit from our Employee Discounts Platform.
• Convenience: Free parking at our offices and a cycle scheme.

In return, you’ll become part of a dedicated and passionate team that values and rewards commitment and success. If this feels like the right opportunity for you, we’d love to hear from you – apply today!

Emtec Group is proud to be an equal opportunities Employer. We are committed to fostering a workplace that is inclusive, free from discrimination and employers everyone to bring their whole self to work, reaching their full potential. At Emtec, we understand that a diverse team is key to our growth and success. We hire exceptional people from all backgrounds, not just because it’s the right thing to do, but because it strengthens our company.